Philosophy

A Philosophy for Our Staff Is to Be Fast, Friendly, and Professional

Phoenix Pawn & Guns is committed to a philosophy of providing you with the friendliest and most professional customer service. That is why we always put our customers first in every situation. There is no limit as to how far we will go to make sure our customers are happy and satisfied with their experience.

Our friendly staff will do their very best to make you feel at home and heard during the process.  It is also important to us to ensure that you are as comfortable as possible when pawning or selling your items.  it is completely up to you.  Our pawnbrokers are there to inform you of the options available, and what they entail. 

If you have any concerns or questions about our service, please don't hesitate to call us at (480) 443-4653 or email us at info@phoenixpawnandguns.com.

Knowledgeable and Honest Employees

Employing only the best and brightest from Phoenix and the surrounding area.  In addition, our philosophy is to ensure that no matter if you're buying guns, selling guns, or want a pawn loan on your gun and accessories, is that you're being treated with respect.  In the end, that also are getting an honest deal. 

The goal of Phoenix Pawn and Guns is not simply to make as much money as possible, but to help customers get the financial help they need.  Having been a part of Phoenix for the better part of a decade, we're giving back to our customers.  Because they are the ones who have made us the success we are today.  Therefore, we do our best to explain the process, and make it as easy as we can for you to achieve success!

Easy access to get the answers you need is part of our philosophy as well.  As a result, you can always click on the bottom right to reach an assistant.  Not only can they provide answers, they can start the process online as well.  Or you can complete our online application, and receive an answer in 20 minutes or less... Provided it is during business hours.  However, we are open 7 days a week.  Therefore, the longest you'll wait is until we open the next day.  Because again, service is the name of the game!